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Direct Mail Critique |
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For the DM packages, I see many ways to make these stronger, which we could outline in a critique for $1,500 per package. If the client wants us to rewrite the packages based on our critique suggestions, we would credit the $1,500 critique fee toward the $6,000 copywriting fee, so the cost would be only $4,500 per package for copywriting. For the ad, I recommend we test a 7 X 10-inch version of the control ad vs. a new 7 X 10-inch test ad. We could supply 2-3 test concepts in a copy platform memo for $750. If the client picks one and wants us to write the test ad, we would credit the $750 toward the $3,500 copywriting fee, so the copy for the test ad would cost only $2,750. A sample DMP critique follows: Mr. RJB. Copywriter/Consultant TO: John Client RE: Critique of Money Laundering Alert mailing DATE: 7-27-99 Overall, this is a solid mailing that could be made even stronger. My critique is designed to help you accomplish this improvement. Your topic, money laundering, has a strong dramatic appeal. Its newsworthy and is connected with the fear of loss and legal prosecution. Although your package is aimed at professionals, not the general public, I would still consider bringing in this news and interest angle more. (See my page-by-page comments below). You define your three audiences as bankers, lawyers, and law enforcement officials. Perhaps you should test lift notes speaking more directly to each of these three groups. Law enforcement officials, for instance, are quite different from bankers and lawyers. Your outer envelope is designed to look like personal correspondence. You lose that advantage by putting the Alert Global Media name in large type in the upper left corner of the front of the envelope. Instead, in the upper left corner put in plain type the following: Nikolas xxxxxx, Editor Money Laundering Alert xxxx Brickell St. Suite xxx, North Tower xxxxx, FL 33131 Ideally the newsletter name and address should be in plain Helvetica, and the editors name in typewriter type (Prestige Elite) above it. See my package for Strategies & Forecasts as an example; I can send a copy if you need one. Another small point is the letter typeface. I like the Courier font (I think thats what it is) better (easier to read on a personal level) than the Times Roman, but I dont feel its terribly critical. If you want to test them, go ahead. My page-by-page comments correspond to the pages in the Times Roman version. Whats the size of your list? Have you tested this letter without the personalization? Maybe you can get away with eliminating it and save some money. PAGE 1: The current headline reads as if you get $100 discount for a 1-year offer or NO discount and free tapes for the 2-year offer. Rewrite to make clear that the 2-year subscribers get a BETTER discount ($200 vs. $100 for 1 year) PLUS the bonus tapes. Also, unless Intriago is well known, naming him in the headline is not a selling point. And you might want to consider a more appealing title for the tape set, e.g., Protect Your Bank (and Yourself) Against Illegal Money Laundering Fines and Jail Time. The headline and lead are competent. But they are also flat and unexciting. My instinct says this topic gives your audience a rush (raises their emotional state), but the package doesnt hit this hot button. Law enforcement officers, for example, might anticipate the thrill of closing down a laundering operation. Bankers might fear that they are being used and are therefore open to personal prosecution. Use specifics in your copy "facts, figures, stories, case histories." For instance, a lead based on a real story might begin this way: "Joe Blow, a VP at AnyBank, didnt expect federal agents to be waiting at his desk to arrest him for money laundering when he walked into the bank last Monday morning. But thats exactly what happened. Or, you could lead with the story from the June 1999 issue on Pakistans former prime minister having to pay $8.6 million in fines. The idea: If a king, president, or queen can be prosecuted, you can too. As for statistics and specifics, instead of saying laundering can lead to severe penalties, give specifics: "fines of $100,000 per day or more; jail sentences of 2-3 years; etc." whatever the facts may be. Also in the first paragraph, help the reader visualize the danger. For instance: 6,000 agents from 15 federal agencies [name two or three] are now crawling through bank statements, monitoring your e-mail, even watching your home. In paragraph two, add this sentence after the first sentence ending in 30 states. "Is yours one of them?" In the third paragraph, rewrite slightly as follows so you end the lead sentence with contains 13 new provisions to the Bank Secrecy Act. Can you name them all? I do like the knowledge you display on page 1 concerning the new examination procedure and the new crimes strategy act. But you should either tell the reader something useful about these in your letter, or offer to send them details in a free bonus report.
PAGE TWO: I like the positioning statement in the third paragraph about MLA being the most quoted and reliable source. Is it also the only money laundering monthly newsletter aimed at the banking community vs. say, consumers? If so, add that to the positioning statements. We give ourselves a lot of praise. Do we have testimonials from subscribers who support our claim that we tell them what to do so they can avoid problems? Does any subscriber say we helped him or her stay out of court, avoid expensive litigation, clear the banks good name, or win in court and avoid fines and jail? Again, we refer to more inside knowledge of regulations (Operation Casablanca, KYC). We tease the reader but dont pay off. If we dont give specifics in the letter on what these mean to them, maybe we should pay off and discuss these topics in the premium. Can you name a big financial institution or government agency that uses MLA in a training program? What do they say about its effectiveness? If MLA is the first step for your protection, what are the other steps? Be careful. This implies that MLA is an incomplete solution. How do we get the inside information on what US federal agencies are doing? What are the information sources we scour? We should build the editorial and research story a bit to show readers how and why MLA can get stuff they wont read elsewhere. On pages 2 to 3 you list 6 features MLA provides. These might read better if we gave them names instead of numbering them. For example, #5 on essential documents access could be named - MLA Archives or something similar. Number 2 on federal agencies could be named - FedWatch.
PAGE 3: Bullet points could be stronger and more specific. For instance, in fourth bullet point, talk about one specific bill (name it) rather than general statements of details of important bills. Similarly, for the list of articles at the bottom of page 3, I would rewrite them as more engaging bullets rather than just reprint the article titles. On the fifth item, for instance, I might say something like, "How money laundering destroyed the lives of 64,000 peaceful, law-abiding citizens on this tiny tropical island." Also, no need to list the dates or issues for the articles. This has the negative effect of reminding the reader that these articles have already run and therefore he wont be getting them as a new subscriber.
PAGE 4: As with the headline, the 1 vs. 2 year offer is a little confusing. Rewrite to make clearer. See my earlier comment on the headline. Make the guarantee terms more specific. What happens if I have a 2 year subscription and cancel after 14 months? Do I get ALL my money back? Just a refund for the unmailed portion of my subscription? Or no money back? Is this a lifetime or time-limited guarantee?
ORDER FORM: To get paid and avoid deadbeats, add a note to the bill-me option that says, "Premium shipped upon receipt of payment." I notice you have a book on KYC. Perhaps this or some other printed material should be offered as a premium for 1 year subscribers. Two year subscribers would get whatever the 1 year people get PLUS the tape set. You might also take one of the copy points from the sales letter and create a short premium around it. Example: "13 New Provisions to the Bank Secrecy Act and What You Should Know About Each." Then offer it as a quick-response bonus if they order within 10 days.
LIFT NOTE: Reference the bullets to the tape and side (Tape 2, Side B), since in this case, they will be getting every piece of information offered. If the live seminar was expensive, state the price and compare it to the price of the tapes (in this case, FREE!). |
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